Waterproof Riyadh Legal
Privacy Policy
We value your privacy as much as we value the structural integrity of your property. Read how we protect your data in accordance with KSA regulations.
Welcome to Waterproof Riyadh. Your privacy is critically important to us. This detailed policy outlines our transparent practices regarding the collection, use, and safeguarding of your personal and property-related information when you engage with our engineering and insulation services.
1. Information We Collect
To provide accurate contracting quotes and execution, we collect precise data categorised as follows:
Personal Identifiers
Full name, primary contact numbers, email address, and billing address provided during inquiries or contract signing.
Property & Service Data
Geographic location/coordinates (for site visits in Riyadh), property type (Villa, Commercial Hangar, Pool), area dimensions, and photos/videos of leaks provided by you for preliminary assessment.
Technical Footprint
IP addresses, browser types, interaction logs, and device metrics automatically collected when browsing our website to ensure security and performance.
2. How We Use Your Data
We strictly process your information for legitimate business operations:
- To generate accurate pricing and engineering quotations.
- To dispatch technician teams to your exact location securely.
- To issue and maintain your 10-Year Warranty certificates.
- To process secure payments and issue official tax invoices.
3. Data Sharing & Third Parties
Data is only shared under strict confidentiality agreements with:
- Execution Partners: Certified third-party engineering contractors involved in your specific project.
- System Providers: Secure cloud hosting and CRM platforms used to manage your warranties and contracts.
- Legal Authorities: If officially requested by government bodies within the Kingdom of Saudi Arabia for legal compliance.
4. Data Security
We utilize military-grade, industry-standard protocols to protect your digital and physical records. Our website operates on SSL (Secure Socket Layer) encryption. Access to client databases is restricted exclusively to authorized senior management and engineering supervisors.
5. Your Privacy Rights
Under Saudi data protection laws, you retain full control over your information. You have the right to:
Access
Request a copy of your data.
Correct
Update inaccurate details.
Erase
Request data deletion.
Opt-out
Stop marketing emails.
Data Protection Officer
If you have any questions or concerns regarding this policy, please reach out to us directly.
Email Us
waterproofriyadh@gmail.com
Call Us
+966 58 070 3547
Office
Riyadh, Saudi Arabia